Shipping

WHAT ARE YOUR SHIPPING RATES AND METHODS?

Shipping rates are calculated by the shopping cart based on your order value. Domestic USA shipping start at $5.25 and is free for fabric samples.

USA Shipping Rates

Product Total USA Shipping Rate
Fabric Samples Free
$0.01 to $40.00 $5.25
$40.01 – $60.00 $7.99
$60.01 – $100.00 $9.99
$100.01 – $200.00 $12.99
$200.01 – $400.00 $14.99
$400.01 – $600.00 $16.99
$600.01 and up $19.99

International Shipping Rates: Shopping cart will calculate based on your location and items in your cart during the checkout process. Postage of fabric samples internationally start at $3.00.

Domestic Shipments: Depending on your distance from Atlanta, Georgia, please allow 3 to 7 postal working days for delivery to your address from the date you receive your shipment notification. Most domestic orders are sent via the US Postal Service.

International Shipments: Transit times vary depending on shipping method:

  • USPS 1sts class package international (for packages under 4 lbs only): up to 4 to 7 weeks. Transit time to Canada, Australia and the UK tend to be in the 2 to 3 week range.
  • USPS Priority International (*may require surcharge*): 2 weeks
  • DHL Express (*surcharge required*): 1 week

Most packages are sent by the United States Postal Service with delivery confirmation tracking numbers for USA destinations. Fabric swatches are sent USPS 1st class letter (no tracking). 

If your address cannot accept deliveries by the post office, and you require a courier service such as UPS and Fedex, please specify this at the time of purchase. Additional shipping costs (if any) for UPS/Fedex will be separately invoiced to you. Signature may be required for delivery of orders where the billing and shipping address do not match, for high-value orders and/or for orders containing non-replaceable/limited edition items.

All orders (with the exception of fabric samples) are shipped with tracking numbers to verify date and time of delivery. If your order is stolen from your premises after it had been scanned as delivered, Aloriam is not responsible for the theft and no refunds or replacements can be issued. It is buyer’s responsibility to provide a secure shipping address with a safe location for package deliveries. Our system automatically emails you a notification when your package is out for delivery, as well as when your order has been confirmed delivered, so that you can retrieve your package as quickly as possible. If you anticipate being away from your address (e.g. on vacation) during the expected delivery window, please alert us at the time of order so that your order can be held back from shipment until your return, and/or routed to an alternate address. 

DO YOU SHIP INTERNATIONALLY?

International orders are welcome, as long as insurance to your country is offered by the carrier. Please be aware that insurance is unavailable to the some countries in Africa, South America, the Middle East and Russia. Orders with shipping addresses to these locations will be cancelled and refunded.

International shipments are usually sent by the US Postal Service (airmail) with tracking #, up to 4 pounds. Orders exceeding the weight limit and/or containing limited edition items may be sent UPS or DHL. 

International buyers are responsible for any duties, taxes, VAT and other fees that may be charged by your country at customs. These charges may be imposed by the destination country and are not within Aloriam's control. Please be aware that you may or may not have to pay additional amounts to your government or postal system to receive your package. If you do not pick up your package, refuse delivery or fail to pay the custom fees levied by your country, your order will eventually be returned to us. At that point, we will give you the option to reship the package (additional postage to be invoiced) or receive a refund less a restocking fee and postage.

WHAT IS YOUR TYPICAL TURNAROUND TIME?

Pillow covers made from in-stock fabrics typically ship in 3-5 business days. Pillow covers made from special order fabrics typically ship in 7-10 business days. Periods of heavy order volume may lengthen these turnaround times slightly.